Nthe context of the factors affecting motivation at work, which of the following statements is true of the operant approach?
a) a shortcoming of the operant technique is that situational factors can overwhelm the effectiveness of a reward program.
b) in the operant technique, noncontingent rewards and punishments are associated with particular behaviors.
c) leadership practitioners should create perceptions of inequity when administering individually tailored rewards.
d) leadership practitioners should limit themselves to administering organizationally sanctioned rewards and punishments.