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Social Studies, 19.11.2019 03:31 daniii000

The buffer in a bad-news message should
a. contain information that encourages the receiver to continue reading.
b. be completely unrelated to the bad news so that receivers will not know that bad news is coming.
c. deny the requested action.
d. hint that good news will follow.

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a. contain information that encourages the receiver t...

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