The first house of quality relates:
a. process operations to quality control plans.
b. component requirements to process operations.
c. customer requirements to a product's overall technical requirements.
d. technical requirements of a product to component requirements.

c. customer requirements to a product's overall technical requirements

Explanation:

The House of Quality is a part of a large process called QFD (Quality, Function, Deployment). This process, focuses on representing quality-monitoring, focusing on the function execution of a plan, and finally, reviews and follows the application of resources for deployment of the plan that has already been established. In other words, House of Quality, refers to a process for product development, in which it specializes in the customer desires for product or process development, and, it combines all the capabilities and resources of an organization to meet those desires.

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