One important guideline when preparing instructions is to a. divide the process into logical steps and present them in the correct order. b. begin with an admonition or warning of the punishment for failure to comply fully with directions as written. c. put all steps of the instructions in one paragraph. d. follow an indirect approach to soften the impact of the demand for compliance.

As nina and erin were eating lunch in the central high school student cafeteria, they were discussing the news coverage about the girls' athletic coach being arrested for selling steroids to student athletes. "i think the guy just did it because they don't pay teachers enough money," nina suggested. "i bet the guy had some other kind of drug addiction he was trying to pay for," erin countered. nina and erin's ideas about the cause of the coach's drug-selling behavior are examples of: