Match the skill with the description or key word.
1. nonverbal
2. behaviors
3. listening
4. empathy
5. encouragement
6. affirmation
7. why questions
8. modeling
9. self-disclosure
10. open question
11. solution-oriented questions
12. advice giving
13. confrontation
a. carkhuff scale
b. used to client reach goals
c. don’t do it if it feels good to do it
d. support with challenge
e. head nodding
f. not talking
g. these can make a person defensive
h. potentially more damaging than information giving
i. "can you tell me more about that? "
j. reinforcing a client’s ability to do a task
k. reinforcing client’s existing way of being in the world
l. can occur subtly or intentionally

The following legal claims exist for m. finger co. identify the accounting treatment for each claim as either (a) a liability that is recorded or (b) an item described in notes to its financial statements. 1. m. finger (defendant) estimates that a pending lawsuit could result in damages of $1,250,000; it is reasonably possible that the plaintiff will win the case. an item described in notes to its financial statements. a liability that is recorded. 2. m. finger faces a probable loss on a pending lawsuit; the amount is not reasonably estimable. a liability that is recorded. an item described in notes to its financial statements. 3. m. finger estimates damages in a case at $3,500,000 with a high probability of losing the case. an item described in notes to its financial statements. a liability that is recorded. the amount that m. finger co. should record in its accounting records related to these suits is: