The baldrige performance excellence program: a) was devised by the international organization for standardization for companies doing business in europe. b) focuses on large manufacturing companies because of the impact they have on the economy. c) involves a rigorous review process that often the companies define what quality means to them, regardless of the outcome. d) is a set of standards governing the requirements for documentation of a quality program.

C. Involves a rigorous review process that often helps the companies define what quality means to them, regardless of the outcome

Explanation:

The Baldrige Performance Excellence Program began in the 1980s in order to ensure that companies in the United States focus on the quality of their products or services so that they would be able to compete and form part of the international market, and for the benefit of all their costumers.

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