The owners of hotels whose services are produced and consumed at the same time know that consumers do not have the opportunity to try out their service before purchasing. many hotels use to overcome the problem of inseparability of services.

satisfaction guarantees  

Explanation:

Satisfaction guarantees  -

It is the promise by the seller or owner , that if the buyer is not happy or satisfied with the product or service given to him , then he can get the complete refund of the amount he paid initially , is known as satisfaction guarantees   .

hence , from the question , the owner of the hotel adapt this method to avoid the problem of inseparability of services .

hence , the correct term is satisfaction guarantees  .

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