When napster first enabled users to exchange music files on the internet, recording companies cried "foul" even though there were no laws to limit such exchanges. this gap between social norms and technology provides an illustration of what william ogburn called

Cultural Lag

Explanation:

Cultural lag is the delay of acceptance of changing technology, which leads to social problems. This lag occurs due to the reason that material culture promotes change while non-material culture opposes change and tries to stick to the older ways.

In other words, the technology which is changing rapidly evolves faster than societal norms which develops a feeling of unwillingness of the people to adopt new technologies.