Sheila has just moved to a new home and calls the postal service to have her mail forwarded. when asked for her new address, she instinctively gives her old address. this example of interference means that sheila's ability to remember her new address is being affected by her memory of her old address.
a. decayb. proactivec. prospective d. retroactive

Proactive

Explanation:

Here, Sheila's old memory causing her not to recall her new memory this is a case of proactive interference. Her old address is her old memory and her new address is her new memory.

Retroactive interference is the opposite of proactive interference in which new memories make it difficult to remember old memories.

Decay theory states that it becomes difficult for the person to remember old memories due to weakening of memories over time.

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explanation:

answer; self-efficacy;