companies that use both a physical store and the web to sell their products and services are sometimes referred to as

Bricks and Clicks

Explanation:

According to my research on different business models, I can say that based on the information provided within the question these type of companies are mostly referred to as Bricks and Clicks. Like mentioned in the question these are companies that follow a business model in which the business operates both an online store (clicks) and an offline store (bricks).

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