Katie has just graduated from college and has taken an entry-level position with a business firm. she has experienced a high level of frustration in her first six months of work, as she has discovered that what she learned in college does not transfer very well to the demands and responsibilities of her job. this experience is called

This experience is called reality shock.

Explanation:

Reality shock takes place when an individual starts a profession but realizes he/she is not prepared for it. It happens in many work areas and it consists of 4 different phases, these being known as honeymoon, rejection, recovery, and resolution phases. In the case of Katie, she is experiencing the rejection phase.

c is the answer for this