Which of the following are state and local governments doing to increase efficiency and provide information and services to citizens? a. making more forms and services available online, like renewing drivers licenses b. mass mailing more information to citizens c. using automatic telephone messaging to transmit information to the population d. building more customer service centers

A. making more forms and services available online, like renewing drivers licenses

Explanation:

What state and local governments can do to increase efficiency and provide information to citizens is to make more forms and services available online as this allows people to complete processes faster as if they are allowed to complete processes online, they only have to go to a website instead of going to an office and spend many hours there. Also, people would be able to access information easily.

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