When a project is completed on time, the project team must accomplish all of the following activities except:
a. capture and share lessons learned
b. secure customer feedback and approval
c. use alternative dispute resolution
d. plan a smooth transition of deliverables into ongoing operations

The answer is C

Explanation:

When the project finishes under a certain agreement. the project team must capture and share lessons that learn to not repeat same mistakes that made while project ongoing. Therefore, when the similar work need to be redone new project team saves time and labor force with those feedback.

The project team must secure customer feedback and approval to get their claims and progress payments.

The project team must plan a smooth transition of deliverable into ongoing operations in order to get feedback or approval from them in a certain of time. With those feedback of approvals the project team can plan their rework or payment progress.

Alternative dispute resolution is not a must work. It depends on the agreement.

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