A pharmacist on the phone with a physician is confused and not sure whether he understands the physician's instructions. Which active listening technique would help the pharmacist ensure that he understands the physician correctly? a. Rather than listening, the pharmacist could demand that the physician send the instructions in an e-mail.
b. Before listening, the pharmacist could read previous instructions and ask if the physician will just be repeating them.
c. While listening, the pharmacist could read other information online and compare it to the instructions.
d. After listening, the pharmacist could restate the instructions in his own words and then ask if he understood correctly.

It is a clinic where patients with skin ailments are referred to. a. actinic keratosis b. biopsy c. cicatrices d. dermatitis e. dermatology f. keloids g. pruritus h. ulcers i. vesicles j. emollients

11. two 1 l iv bags are to be administered at 150 ml/hr. how long will the iv last? round to the nearest hundredths

Harold, a fifty-eight year old grocery store manager, had recently been waking up in the middle of the night with abdominal pain. this was happening several nights a week. he was also experiencing occasional discomfort in the middle of the afternoon. harold decided to schedule an appointment with his physician. the doctor listened as harold described his symptoms and then asked harold some questions. he noted that harold's appetite had suffered as a result of the pain he was experiencing and as a result of the fear that what he was eating may be responsible for the pain. otherwise, harold seemed fine. the doctor referred harold to a physician that specialized in internal medicine and had harold make an appointment for a procedure called an endoscopy. the endoscopy was performed at a hospital later that week. during the procedure, a long, thin tube was inserted into harold's mouth and directed into his digestive tract. the end of the tube was equipped with a light source and a small camera which allowed the doctor to observe the interior of harold's stomach. the endoscope was also equipped with a small claw-like structure that the doctor could use in order to obtain a small tissue sample from the lining of harold's stomach, if required. the endoscopy revealed that harold had a peptic ulcer. analysis of a tissue sample taken from the site showed that harold also had an infection that was caused by helicobacterpylori bacteria. the doctor who performed the endoscopy gave harold prescriptions for two different antibiotics and a medication that would decrease the secretion of stomach acid. the doctor also instructed harold to schedule an appointment for another endoscopy procedure in 6 months. 1. list the subjective findings in this case study. 2. what is an endoscopy? (2 points) what is a biopsy? 3. how was a biopsy performed on harold? 4. differentiate between gastric and duodenal ulcers by location. 5. what role does h. pylori play in the formation of peptic ulcers? 6. define occult and frank blood. (4 points) what is a guaiac test? 7. how can peptic ulcers cause bleeding? 8. why were antibiotics prescribed? 9. why would a medication that would decrease the secretion of stomach acid be beneficial?