B. The patient's office exam had charges totaling $65. Her primary insurance is an indemnity plan with an 85/15 coinsurance. What amount will be covered by insurance What amount is due from the patient. (There is no physician discount, their deductible has been met 100%, and there is no copayment)

Grace is a 70-year old woman who paid the utility bill online for the first time. she called her bank's customer service center to make sure she had done the transaction successfully. but the voice recording repeatedly played a message that all representatives were busy, which irked grace. which factor would make grace not recommend the bank to others? a. absence of technology b. lack of accessibility c. lack of financial products d. poor reputation