Find the equation of the line shown

Hi my sisters and brothers can tell me the answer because i don’t understand the question

Let f(x) = 3 − x . find the average rate of change of f(x) from x = a to x = a + h and simplify your answer so that no single factor of h is left in the denominator.

1. according to the internal revenue service, the mean tax refund for the year 2007 was $2,708. assume the standard deviation is $650 and that the amounts refunded follow a normal probability distribution. a. what percent of the refunds are more than $3,000? b. what percent of the refunds are more than $3,000 but less than $4,000? c. what percent of the refunds are less than $2,000?