How long does Community Manager/Administrator take to reply back when you email them? Also, how do you get in contact with a moderator and how long do they take to reply back?

Finally, the arena decides to offer advertising space on the jerseys of the arena's own amateur volley ball team. the arena wants the probability of being shortlisted to be 0.14 what is this as a percentage? what is this as a fraction? what is the probability of not being shortlisted? give your answer as a decimal.