Test Unit Test Review
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The student government wants to determine the theme for the eighth-grade dance. Which group would it be best to
take a sample from?
student government
eighth-grade students
eighth-grade students in student government
middle school students

Grace is a 70-year old woman who paid the utility bill online for the first time. she called her bank's customer service center to make sure she had done the transaction successfully. but the voice recording repeatedly played a message that all representatives were busy, which irked grace. which factor would make grace not recommend the bank to others? a. absence of technology b. lack of accessibility c. lack of financial products d. poor reputation