Factor trinomials a^2-9a+20

Can someone explain to me how to do

You borrow $25,000 to buy a boat. the simple interest rate is 4%. you pay the loan off after 10 years. what is the total amount you paid for the loan?

Atravel agent is booking a trip to england, scotland, ireland, and france for a group of senior citizens. the agent sent surveys to the group, asking which countries they would like to visit, in order, and created the shown preference schedule (e = england, i = ireland, s = scotland, f = france). which country is the condorcet winner? number of votes 15 12 16 19 1st f e e i 2nd e s i s 3rd s i s e 4th i f f f 1. scotland 2. england 3. france 4.ireland