BLE PO 16.67 For one Chemistry test, John had to answer 36 questions. Of these questions, John answered 50% of them correctly. How many questions did John correctly answer on his test​

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%