Pls help with my math test

What properties allow transformation to be used as a problem solving tool

Icould really use some with this question.

What are the solutions of the equation? 6x^2 + 11x + 4 = 0 a. 4/3, 1/2 b. -4/3, -1/2 c. 4/3, -1/2 d. -4/3, 1/2