What is the probability of having at least 1 of the 3 randomly selected Americans say that they are afraid of heights

Astudent draws two parabolas both parabolas cross the x axis at (-4,0) and (6,0) the y intercept of the first parabolas is (0,-12). the y intercept of the second parabola is (0,-24) what is the positive difference between the a values for the two functions that describe the parabolas