12 cups every 5 hours. Express this rate of flow in gallons per week

An automated water dispenser fills packets with one liter of water on average, with a standard deviation of 5 milliliter. the manual says that after a year of operation the dispenser should be tested to see if it needs recalibration. a year later a number of filled packets are set aside and measured separately. it is found that the average packet now contains about 0.995 liters. does the dispenser need calibration? explain your answer.

When you answer this can you explain

Money off coupons have been circulated to 300 households. only 2/5 of these were redeemed (used) in the local supermarket to get a free shampoo. what fraction of coupons were unused? (ps: write how you got the answer)