Determine the quarterly payment necessary to repay a loan of $25,000. The interest is computed at the rate of 12% per year computed quarterly. Assume that the loan is to be repaid in 10 years. How much interest will be paid over 10 year period?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%