An investing firm wants to diversify their portfolio and is considering purchasing stock in a recording company. For the past 4 months, the company has experienced increases in its revenue growth rate as follows: 1.6%, -2.1%, 1.9% and 1.1%. What is the average rate of revenue growth? Round your answer to four decimals.

Grace is a 70-year old woman who paid the utility bill online for the first time. she called her bank's customer service center to make sure she had done the transaction successfully. but the voice recording repeatedly played a message that all representatives were busy, which irked grace. which factor would make grace not recommend the bank to others? a. absence of technology b. lack of accessibility c. lack of financial products d. poor reputation