Can i get please with this please

Little’s law firm has just one lawyer. customers arrive randomly at an average rate of 6 per 8 hour workday. service times have a mean of 50 minutes and a standard deviation of 20 minutes. how long does a customer spend at little’s law firm on average?

Write the fraction or mixed number and the decimal shown by the model

There are three bags: a (contains 2 white and 4 red balls), b (8 white, 4 red) and c (1 white 3 red). you select one ball at random from each bag, observe that exactly two are white, but forget which ball came from which bag. what is the probability that you selected a white ball from bag a?