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Mathematics, 13.02.2020 00:35 jakails7532

You are manager of a ticket agency that sells concert tickets. You assume that people will call 4 times in an attempt to buy tickets and then give up. Each telephone ticket agent is available to receive a call with probability 0.1. If all agents are busy when someone calls, the caller hears a busy signal. Find , the minimum number of agents that you have to hire to meet your goal of serving 98% of the customers calling to buy tickets.

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