Indiana is 435 kilometers long. assume an average person's steps measure 2.5 feet per step.
how many steps would it take the average person to walk the entire length? (if needed
round the final answer to the nearest whole number.)

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%