Question 5 of 10 2 points if a population is a sample of the population could be a. registered voters; all citizens o o b. baptists; all religious people o c. people who purchased shoes; all customers o d. the entire school faculty; math teachers

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%