After receiving a discount of 6.5% on its bulk order of notebooks, john's office supply pays $6732. what was the price of the order before the discount? a. $6631 c. $7200 b. $7170 d. $6294

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%