A customer was waiting for 30 minutes to be seated at a busy restaurant. She finally approaches the manager, who is talking with a server near the kitchen door. She angrily asks if the restaurant wants customers, states how long she has been waiting, and gestures at the empty, but dirty, tables. The manager smiles broadly, says, "Follow me,” and leads her to a table. What step did the manager fail to take? Let the customer vent. Begin with a positive attitude. Demonstrate that you understand. Be empathetic to the customer.
Answers: 3
History, 21.06.2019 22:30
Nhis essay about the atomic bombing of japan during world war ii, a student has used statistics he found in an article in the online archives of the irish times. the article is from may 5, 1997, and is called “cancer finding in hiroshima.” there is no author given. how should the student cite this source using mla citation format?
Answers: 1
History, 22.06.2019 00:30
What is a key believes of john locke in establishment of government
Answers: 1
History, 22.06.2019 07:00
Compare and contrast hobbes’ and locke’s views of human nature and the role government should play
Answers: 1
History, 22.06.2019 08:50
Which word refers to an agreement between the states? a tariff a compact reserved power emancipation
Answers: 1
A customer was waiting for 30 minutes to be seated at a busy restaurant. She finally approaches the...
English, 28.10.2020 16:50
Mathematics, 28.10.2020 16:50
Mathematics, 28.10.2020 16:50
Biology, 28.10.2020 16:50
Chemistry, 28.10.2020 16:50