What is the most important communication benefit of using “I” statements rather than “You” statements? “I” statements help you avoid sending mixed messages.
“You” statements sound like blame and tend to make the other person stop listening.
They help you be more specific instead of vague about your feelings.
You can only know how you feel, not how the other person feels.

Hiv is inactivated in the laboratory after a few minutes of sitting at room temperature, but the flu virus is still active after sitting for several hours. what are the practical consequences of these findings? a) hiv can be transmitted more easily from person to person than the flu virusb) the flu virus can be transmitted more easily from person to person than hivc) this property of hiv makes it more likely to be a pandemic than the flu virusd) disinfecting surfaces is more important to reduce the spread of hiv than the flu