The overall responsibility of health information management professionals is a. ensuring the quality and accuracy of health information. b. overseeing the medical transcription process. c. providing more cost-effective methods for documentation. d. accurately coding hospital records for reimbursement purposes.

15. there has been growing public concern regarding the ethical conduct of healthcare professionals. think of a time where you, someone you know, read about or seen on television was in a healthcare facility in a difficult situation and there was poor ethical conduct amongst the healthcare professional(s) where the patient had to pursue litigation. as a healthcare manager, what actions would you take to prevent or resolve ethical dilemmas encountered by healthcare professionals?