Josh is a public health official. He runs into one of the health education nurses at the grocery store. She immediately starts complaining about another co-worker. Josh points out that the co-worker is new and suggests that she speak directly to the co-worker and explain the problem. This is an example of . ineffective communication because Josh did not ask leading questions and encourage the co-worker to share

ineffective communication because Josh should not have been talking about the co-worker outside the health care setting

effective communication because Josh focused on the positives and suggested a solution

effective communication because Josh was not listening to her