Using refusal skills involves taking all of the following steps EXCEPT: A.
State your position simply but firmly.
B.
Back up your words with your actions.
C.
If necessary, be hostile to show you mean what you say.
D.
Suggest alternatives to the behavior being proposed.

C. If necessary, be hostile to show you mean what you say.

Inaccuracy is a disadvantage

1.)dr. natterson- horowitz came to realize that their isn't much of a difference between animals and humans. just like humans, animals can suffer from illnesses and diseases like breast cancer, self injury, anxiety, and many more. she also discovered how they even treated and performed surgical procedures on animals just as if the animal it self were human. the los angeles zoo called dr. natterson- horowitz because they knew that she was a doctor and that  she would be able to recognize what was wrong with the gorilla. they knew that humans and gorillas were similar, so instead of calling another veterinarian, they called a doctor.