Describe effective communication strategies for gathering information, educating patients, and the importance of applying these skills

While the patient is talking, not only does the health care provider need to hear what the patient is saying but they need to listen closely to them and pay attention to how they may be acting. You need to maintain eye contact and pay attention to the body language of the patient. By gathering as much information as possible, you are helping the patient learn more about their treatment plan and possible outcomes.

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