3. When you arrive at your office in the health maintenance organization, a patient calls out to you. He is near hysteriahe tells you he is experiencing heart palpitations and feels he is "jumping out of his skin." You check the records and note this patient has been on thyroid medication. Explain to the patient what you think may be the cause of his symptoms and what action should be taken

15. there has been growing public concern regarding the ethical conduct of healthcare professionals. think of a time where you, someone you know, read about or seen on television was in a healthcare facility in a difficult situation and there was poor ethical conduct amongst the healthcare professional(s) where the patient had to pursue litigation. as a healthcare manager, what actions would you take to prevent or resolve ethical dilemmas encountered by healthcare professionals?