according to the eight-step technique for conflict resolution, what should a
group do right after speaking to all parties involved and documenting the
conflict?
o
a. discuss how to reduce future conflict.
o
b. try to discover the cause of the conflict.
o
c. warrant the of a mediator to provide a solution.
o
d. allow all parties involved to discuss solutions

One must try to discover the cause of the conflict this is one among the eight step technique to resolve conflicts

Explanation:

The steps which are involved in conflict resolution are we must try to establish an effective atmosphere. The perceptions from which the situation is encountered must be clarified and the individual must be given focus on their shared needs.  

One must try to resolve the cause for the conflict and must build a shared positive power. Each one can give the opinion of the conflict and must resolve it in an efficient way.

answer; philip zimbardo;