Which of the following is an example of an internal influence?
a. a local coffee shop improves the menu to stay ahead of a new competition.
b. a business has been selling products online but is now required to change its methods to adhere to the electric funds transfer act
c. a small boutique has been in business for fifty years, over time, its sales demographic has changed due to different populations living in nearby neighborhoods.
d. a retail company just installed new software for tracking and recording sales. many of the employees are struggling with it because it has significant glitches and flaws.