Match the following terms or definitions

clarifying
active listening
encouraging
empathizing
reflective listening

is asking the other person questions so you more fully understand what is being said.
is feeling what the other person feels.
is giving signals that you are involved in the conversation and interested, like nodding your head and maintaining eye contact.
is paying attention to what someone is saying and feeling.
is rephrasing or summarizing what you heard in order to make sure you understand what they intended.