My doctor must be highly rated by a consumer or other group. you will want to find out who did the ratings. is the information reliable? who collected it? does the group have something to gain from the ratings?

Usually, a hospital or clinic will leave questioneirrs for patients to fill out and leave in a sealed box,(supposedly). Its has everything to do with "office politics", truthfully speaking..the clinic or hospital wants positive PR, that makes patients want to go there. Employees have a harsh reality if they are understaffed and they have 2 perform other co-workers duties including their own..

What you should re write your question it doesn’t make sense