Kendra is writing an essay about her job search. read the selection from her essay and complete it by filling in the correct information. within the cluster, professionals specialize in offering superior customer service at restaurants, lodgings, tourism, and more. not only do they need excellent customer service skills, but they also need to have problem-solving, communication, and listening skills. if you want to get a job in this field, you should plan on getting to prepare you for the job.

Excellent communication skills are essential for workplace success. If you've landed an interview, expect to be asked interview questions about how you communicate, and to have your ability to communicate in the workplace tested and evaluated. Regardless of the role, employers seek employees who can get along with others and who can communicate well both verbally and non-verbally.

When you interview for a job, the hiring manager will ask about communication skills, including how you address issues, how you handle challenging situations, what you expect as far as communication from management, and other questions related to your ability to communicate.