1. Work in pairs for the following conversations: a) Between a resident of an area and the EB office regarding dow
failure
b) Between a customer and an online service provider regarding
product (clock/mobile phone/any other), which has not arrived
c) Between a diner at a restaurant and the hotel manager about
food that is not of a good quality.
d) Between a customer and a furniture
shop owner about a de
in a new piece of furniture discovered by the customer when
piece arrived.
e) Between a parent and a teacher. The parent complains that
teacher is too harsh with the child for not learning mathema
The teacher complains that the child is not cooperating with​