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English, 28.07.2019 12:30 Ellafrederick

What should you do if you know you'll need to leave the telephone for more than 30 seconds to find information for a caller? a. offer to call the person back in a few minutes. b. politely ask the caller to wait and put him or her on hold. c. inform the caller that it's going to take a while and place the receiver or headset on your desk. d. politely inform the caller that it's going to take a few minutes to find the information and put him or her on hold.

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