If a comment is culturally insensitive, it's one that may be considered to certain groups or

The most likely answer to this question would be offensive. If a comment is culturally insensitive, it's one that may be considered offensive to certain groups or culture. Offensive would be the nearest to what is the most appropriate term to fill in the missing word or phrase in this sentence. Insensitivity usually leads to the other party, usually the receiver of the insensitivity, to being hurt, damaged, or broken. When this happens, conflict usually rises from it. When the deliverer of insensitivity isn't aware of what he has done, then it would just fan the conflict which results to it becoming worse and might harbour worse effects to both parties.