The element not usually found in a tragedy is a flaw in the hero, action that produces a catharsis, a suffering hero, pantomimes, none of the above

The answer is Pantomimes.

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.

what is the question.. you are more likely giving us something to read with no question