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Product and service management - the process of developing, establishing, and maintaining a product or service through all stages of its lifecycle. It involves a wide range of operations, marketing, and sales-related activities.

Financing - Application used by borrowers to apply for a loan

Pricing - Used when the owner or agent wants to keep the actual price a secret.

Distribution - a program that runs on more than one computer and communicates through a network.

Marketing information management - marketing orientation, techniques and methods inside enterprises and organizations and on the management of a firm's marketing resources and activities.

Promotion - when an employee advances to a position that is classified at a higher salary grade.

3rd person, because the narrator is out of the story but explains the feeling of the main character