What structure can we use to analyze the rhetorical situation

Are these any instance when you misbehaved online? how do you think should you behave now that you have learned netiquette and proper behaviour on the world wide web?

Which sentence best contrasts two things? a. air travel, like bus travel, is a fun way to get from one place to another. b. air travel is a fun and relatively easy way to get from place to place. c. both bus travel and air travel require substantial planning. d. air travel is much more expensive than bus travel.

The words screaming and rushed in the passage suggest which tone in the story the metamorphosis a.) tense b.) positive c.) fun d.) formal