Which word from the story describes how the crowd feels about the minister's impending death?

Which passage from the story best shows how the mothers attitude toward gregor has changed

1. the group spurned the newcomer and accepted him gladly.

What is the main difference between hearing and listening? a) hearing is easy; listening is hard. b) hearing involves the outer ear; listening involves the inner ear. c) hearing is the physical activity; listening involves processing the information. d) none of the above