Which behavior would best describe someone who has good communication skills with customers ? a ) Following up with some customers b ) Talking to customers more than listening to them c ) Repeating back what the customer says d ) Interrupting customers frequently

Compare and contrast the merits and drawbacks of at least two of the scholarly approaches to literature described in this unit. be sure to mention at least one advantage that each approach has over the other. use one of the readings from this unit in your comparison. your answer should be at least 250 words.